Terms & Conditions
Last Updated on February 5th, 2022
Terms and conditions

Accessing and using this site implies your knowledge, acceptance and full compliance with the terms and conditions detailed below. To use the site in the best conditions, we recommend that you read all the terms and conditions carefully.
Definitions and Terms

learn.ramonnastase.com - online platform owned by the company NASTASE RAMON-ADRIAN PFA, based in Romania, city of Timisoara, Calea Aradului, no. 97, Sc. A, Demisol 1 Timis county, registered at the Trade Register Office attached to the Timis Tribunal under no. F35 / 1123 / 10.10.2019, having CUI no. 3688841. In order to facilitate the correct transmission of the information, we will use the term “platform” when we refer to learn.ramonnastase.com, respectively the IT Courses platform.
Seller - NASTASE RAMON-ADRIAN PFA company the owner of the ramonnastase.ro platform.
Buyer - any natural person over the age of 16 or any person or legal entity registered on the ramonnastase.ro platform by creating a user account.
Client - any natural person over the age of 16 or any person or legal entity registered on the ramonnastase.ro platform by creating a user account.
User - any natural person over the age of 16 or any person or legal entity that has a user account within the ramonnastase.ro platform.

User account - the section of the platform consisting of an e-mail address and a password that allows the User access to the sections and products of the platform and which contains information about the User and his history in the platform (Orders, tax invoices, goods guarantees, etc. .). The user is responsible for updating the information regarding the email address and password and will ensure that all the information entered when creating the Account is correct and complete.
Content - (1) all information on the platform that can be visited, viewed or accessed using electronic equipment (PC, laptop, tablet, smartphone, etc.);
(2) - any e-mail sent to Buyers by the Seller by electronic means and / or any other available means of communication;
(3) - any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
(4) - any information related to the products and / or tariffs charged by the Seller in a certain period;
(5) - any information related to the Goods and / or Services and / or tariffs practiced by a third party with which the Seller has concluded partnership contracts, in a certain period;
(6) - any data regarding the Seller, or other privileged data of the Seller.
Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the platform, its intention to purchase Goods and Services from the platform. The order is accepted by the Seller only after the payment of its equivalent value by the Customer. After making the payment, the Seller will issue the fiscal invoice which will be sent to the buyer by email or can be downloaded by him from the platform - from the User Account.

Transaction - the collection or reimbursement of an amount resulting from the sale of a Good and / or Service by the Seller to the Buyer, by using the services of the payment processor agreed by the Seller, regardless of the delivery method.

Commercial Communications - means of periodic information, exclusively electronic, any type of message sent (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) Containing general and thematic information, information on similar products or complementary to the ones you have purchased, information about offers or promotions, information about the Goods and Services displayed on the platform, as well as other commercial communications such as market research and opinion polls.
Contract - the agreement established between the Seller and the Buyer as a result of the acceptance by the Buyer of the offer presented by the seller within the online platform. The acceptance of the offer is made by launching the Order and making the payment by the Buyer.
By registering an Order on the platform, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
The notification received by the Buyer, after the execution of the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
For justified reasons, Seller reserves the right to change the number of Goods and / or Services in the Order. If you change the number of Goods and / or Services in the Order, you will notify the Buyer of the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
The contract is considered concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller, by e-mail and / or SMS of the notification of dispatch of the Order.
The order and the information from the Terms and Conditions provided by the Seller on the platform will be the basis of the Contract, in addition to which it will be the guarantee certificate issued by the Seller or a supplier of the same for the purchased Goods.
 
Product and subscription information
The seller makes every effort to present you with the correct accuracy of the colors, sizes, dimensions (in the case of physical products - books) and the description of each product. However, due to the large volume of data, inadvertent data may appear in the product information. Also, the colors you see on the monitor may differ from the actual colors of the products.

About IT Platform subscriptions
The prices displayed on the site, for each product and subscription separately, include the value of VAT.
Payment can be made through any of the following ways: online with the card (via Stripe) or bank transfer (only in the case of the annual subscription) following the payment steps and payment instructions provided when making the payment.

We are not responsible for incorrect payment processing. We are not responsible for errors recorded through the payment system, inclusive, but not limited to the losses you would suffer using the card payment system.
The customer should opt for the payment method chosen at the time of choosing the type of subscription, by checking the appropriate option, according to the steps for purchasing the subscription. You may benefit from various discounts or other benefits for paying the subscription for several months in advance. These benefits will be made known to the public through publication on the site and the means of promotion chosen by the Company.
Once the subscription type is selected and the payment method is selected, the payment is recurring. The Client does not have to go through a monthly or annual payment procedure, the amounts related to the subscription will be automatically debited from the Client's account, at the beginning of each subscription period.
subscription has activated the recurring payment automatically. This means that on the due date of the subscription the payment will be made automatically from the card inserted at the first order. recurrence can be stopped at any time, with a single click on the client's account.

The society will issues to the Client a fiscal invoice for the products or the subscription/subscriptions purchased from the site, the purpose for which the Client will provide the Company with all the necessary information.
The fiscal invoice for any order (including for recurring payments) can be found in the customer's account and downloaded from there ( https://clienti.ramonnastase.ro/ ). Once issued, an invoice cannot be modified.
Payment in installments
Payment can be made in full online or by bank transfer. We do not offer the possibility of a payment in installments.
2) Order from the site
There is no minimum order required. All prices displayed on the site are in RON and include VAT. The prices shown do not include shipping charges. These taxes will be passed separately on the tax invoice.
The fiscal invoice is issued according to the legislation in force in Romania and is sent together with the ordered products to the delivery address. Orders placed on working days, until 4 pm, Romanian time, are shipped within one working day at most.

According to the laws in force, the order placed on this website is considered a contract between the user and the Seller and must be executed by both parties. This means that the Seller undertakes to deliver the ordered products and services, and the user undertakes to pay the value of the order.
We reserve the right to make changes to the prices displayed on the website when we consider it necessary.
The seller uses the services of other companies, for example for transportation, payment, etc. The responsibility for these services lies entirely with the service providers. It is the user's responsibility to know and accept the terms and conditions of the services before using these services.

3) Refund policy
All images of the products presented on the site are indicative, and if the customer is not satisfied, he has the right to return it within 30 days from the date of invoice, according to GEO 34/2014 of the Romanian law code regarding distance contracts and contracts outside the commercial spaces.

4) Registration as a member in the IT platform - for NASTASE RAMON-ADRIAN PFA clients
For the creation of the customer account, you agree to provide true, correct, current, and complete information about yourself, depending on the specifications in the relevant forms and you agree to provide this information correctly and completely.
If we consider that this obligation is not respected, we reserve the right to block your access to our services without prior notice, for a determined or indefinite period.
Logging in as a member on this site involves choosing a username and password. Keeping the access password safe is your responsibility, and the consequences of any activity carried out by using the password are entirely your responsibility.
You agree to notify us immediately of any loss of password or any signs of unauthorized activity under your username.

5) Confidentiality of personal data - for NASTASE RAMON-ADRIAN PFA clients
The seller undertakes to strictly respect the confidentiality of his customers 'data and undertakes not to transmit the customers' data to third parties.
The data requested on this site are name, surname, phone number, address, and email address. When you want to buy online you will be asked additionally: delivery address, billing address, and payment method.
The personal data of the user may be used by RamonNastase.com only for the stated purpose of this site, to send the user confirmation and delivery of orders.

6) Copyright - Copyright & Intellectual Property
The site and all its elements (Web graphics, texts, videos, etc.) are protected by law for the protection of copyright. The use without our consent of any element contained in this site is punished according to the legal requirements in force.
Limitation of liability
By law, the store has no responsibility for:
delivery delays due to supplier, courier, or other reasons.
damage, destruction, loss during transport to the consignee, which is borne by the carrier.
erroneous information provided by the buyer. He can correct at any time the personal data from the account created on the site.
the possibility to contact viruses by accessing this store or by receiving informative or promotional e-mails.
the inconvenience caused by the interruption of access to the store due to the internet service provider (ISP). 
the content or nature of the sites through which a customer reaches the store.
We reserve the right to refuse an order at any time during the ordering process for some reasons, including:
the ordered product is not in stock
identifying an error in product information, including price or promotional offer.
If there are problems with an order, we will contact you by email or phone.

7) Users' rights (visitors / customers)
Visiting and accessing the site by users and by any person, with the proper use of the service, can be done only in 2 ways: as a visitor and as a registered member (only if the person has purchased an online product).
In case of purchasing an online product, the user account will be created within 48 hours of purchase, with access to the purchased product from the moment of launch.
Username and password
The users of the site who benefit from the account assume the obligation not to disclose the access password or username established for the use of the facilities and information provided by the site, as well as the obligation to keep the access password or username safe. , maintaining their strict confidentiality so that they cannot be found by third parties. Violation of this obligation incurs the liability of the respective users for any consequences produced, and the Seller has, in this case, no liability.
Upon registration, each user will receive a unique login identifier that only he can use. Users must immediately notify the Seller team of any case of unauthorized use of the access password and username or of any situation in which their use is made by persons who are not registered as members, or of any situation in which this is possible due to the fact that the access password or username of a user has reached in any way available to third parties.
Providing data and information
Completing the order forms or registering as a member entails the obligation of the respective users to provide complete, accurate, current and real data and information about them, such as: name and surname, e-mail address, telephone number, address, place of current work, studies or specializations acquired, as well as any information that is required for registration.
The provision by users of any false data and information is prohibited, and the responsibility, in this case, belongs to those users and not the Seller. The users of the site assume the obligation to provide information or to complete, specify or update the information presented whenever this is required or required of them. By simply registering as members or visitors, the respective users accept that RamonNastase.ro uses and processes the personal data transmitted to the site.
Materials and information accessible through the site
Any person who sends in any way information or materials to the site or RamonNastase.ro assumes the obligation not to prejudice in any way the copyright that a third party may invoke in connection with the materials and information transmitted in any way to the site, and the persons who send in any way information or materials understand and accept that the violation in any way of this obligation cannot in any way engage the responsibility of the Seller, but only the responsibility of the respective persons.
The users of the site are solely responsible for the materials and information posted on the site or for the opinions expressed in any area of the site, whether it is areas accessible to all users or areas accessible only to certain users (message boxes, forum, organized contests through the site or chat rooms).
All materials and information accessible through the site are the property of the Seller, and the corresponding rights (including copyright) belong to the Seller, so that any person who sends information or materials to the site in any way understands and accepts this by simple reference, regardless of how the respective information or materials are sent. The Seller may use any material posted on the site for promotional purposes on any other site or in other partner media, except for those for which the Seller has voluntarily waived copyright in favor of those who submitted the materials.
It is forbidden to post messages of any kind that infringe or prejudice in any way the intellectual property rights of others or other rights, obscene or obscene or pornographic material, defamatory or offensive material, a material with a racial or discriminatory content, materials that contain viruses, Trojans or the like that may lead to disruption of the operation of the site or the service or damage in any way to the data and information on the site or provided by it.

Cookies
The users of the site understand and accept that the Seller uses "cookies" and identifies the IP addresses of users, to determine a series of data on visitor preferences, pages on the site or web pages visited, the characteristics of computers used to visit the site or other data that allow the Seller to provide the service in the best conditions.
The users of the site understand and accept that by registering as members, the Seller has the right to send them a weekly message containing a newsletter or a number of e-mails / week that may contain promotional materials offered by third parties.
Users undertake not to introduce any viruses on the site or in messages sent to other users and to refrain from any actions such as "flooding", "spamming", "mailbombing" or "crashing", such as and from sending unsolicited messages to any other user.
It is also forbidden for users to use any devices or computer programs or any other means that may lead to changes in the operation of the site or service or to prevent or disturb in any way their operation.

Seller's Rights
The seller has the right to immediately prohibit, without notice and without any other formality, access to the site of any user or of any person who violates in any way any of the clauses of this agreement. In this case, Vanzatorulare immediately ceases to provide the service to the persons mentioned.
The seller has the right to modify without any notice or any other formality any of the provisions of the "Terms and conditions of use of the site". Any modification is accepted by the users of the site by the simple use of any facility offered by the site or service or by accessing the site, intervened at any time after the operation of the modification, and non-acceptance of any modification entails the obligation of the respective user to immediately stop accessing the site. or use of the service in any way.

User privacy
This site has a very simple and clear policy regarding user privacy: we do not share personal data or email addresses with anyone.
Visitors to the site who subscribe to the email lists can be sure that their data will be kept safe. Visitors who leave their email addresses will always be asked for permission if we want to post their addresses or message on our site. The email addresses of those who write to us will not be posted unless the user permits us to do so.
In addition, the user's visit is anonymous, unless he does not give us his own data such as: name, email address, etc. More precisely, ramonnastase.com, learn.ramonnastase.com, ramonnastase.ro, learn.ramonnastase.ro, platforma.ramonnastase.ro, training.ramonnastase.ro does not use any of the programs that can, forcibly, without the user's consent, read personal data from his computer.

We carefully store user data
If the user leaves their e-mail address, we carefully store all user data found on this site.
Our behavior regarding the user's personal information is very clear: we do not sell, borrow, distribute or disclose the user's data, including email address, to any third party. In addition, we make every effort to ensure that the information we obtain from each user is protected to the fullest and most secure.

User protection
For the protection of the users of the ramonnastase.ro site, we reserve the right to investigate, report and initiate legal actions within the maximum limit allowed by law in the event of any misuse of the information or the site itself.
8) Customer Support / Complaints Contact
Any dissatisfaction related to accessing, using, registering on our site, placing an order, issues related to the order placed, issues related to registration for events and the like, will be communicated to us directly by email at suport@ramonnastase.ro . We do not offer telephone support, only by email or chat available on the site and in the IT Platform.

Your dissatisfaction will be recorded and you will receive a written response to the email address mentioned on the occasion of notifying us of your dissatisfaction, within a maximum of 48 hours, reported on a working day.
The client declares that he agrees not to make public these dissatisfactions (on social networks, media, discussions at private parties or in any other way) subject to the damage caused by the image damage caused to the site owner by these actions.
Any claim shall be filed within a maximum of one month from the date of notification of the claimed situation.

9) Final provisions
We reserve the right to make any changes to these terms and conditions, as well as any changes to the site, without prior notice to users.
NASTASE RAMON-ADRIAN PFA
Registration number J35 / 1123 / 10.10.2019
CUI - 36888414
Calea Aradului, Nr. 97, Sc. A, Demisol 1, Timisoara, Romania
Bank account: RO24BTRLRONCRT0379658001
 


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TERMS AND CONDITIONS